Curacao Chapter receives 3 awards at Annual HSMAI Leadership Conference

April 14th, 2009

Washington, VA, April 14, 2009: HSMAI Curaçao Chapter represented by the chapters’ Director Steven Damiana and President- Elect Rosann Jansen were awarded with the best Small Chapter in the category of Communications, Customer Interaction Program as well as the category of Websites.

Leaders all over the world were able to resonance the name of Curacao receiving these awards during the Annual HSMAI International Leadership conference April 12-15,2009 entitled “ When the going gets tough, the tough get going” that saw over 140 leaders from all over the US as well as Caribbean and Central America.

HSMAI Leadership Conference 2009 Read the rest of this entry »

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Curacao Treasure Hunt hits BIG!!

March 18th, 2009

Understanding that travel has become more difficult for U.S. travelers in this tough economy, Curacao is putting “vacations” back into reach. The island is launching its high profile awareness building campaign on March 16th via the dedicated website, www.curacaotreasure.com. U.S. consumers who visit the site will have the chance to learn more about Curaçao and all its hidden treasures and have the opportunity to enter to win one of 70 trips to be awarded daily. Anyone who registers on the site may ultimately be one of only ten finalists chosen to participate in an on-island Treasure Hunt in August 2009 with a grand prize of a half million dollars! Read the rest of this entry »

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‘The Tenacity of Tourism: How to Thrive on Turbulence’

March 3rd, 2009

On March 26, Dr. Ryan Peterson, Dean of Hospitality & Tourism Management Studies at the University of Aruba, will be guest speaker for the Curacao Chapter, and will talk about global economic turmoil (incl. recession) and competitive turbulence, how this impacts (island-based) tourism economies and destinations, why the Caribbean should get its ‘tourism act’ together, what the strategic capabilities and essential competencies are of thriving in competitive turbulence, and what tactics enterprises and executives can (and should) consider adopting.

This event will be held from 5:30 – 6:30 PM at the Flamboyant Center at Breezes.

Tickets are available at the CHATA office, Kaya Junior Salas 1, phone 465 1005, or van be reserved by mail: info@hsmaicuracao.org.HSMAI members FREE
NON- Members pay Naf 75,00
Students pay Naf 15,00

About Dr. Ryan R. Peterson:
Ryan R. Peterson is a native of Aruba, father of two sons, and his heritage reaches back to Irish-Caribbean explorers of the 19th century. Dr. Peterson holds different academic degrees and doctorates in the areas of psychology, business, technology, governance and economics.

He is the vice-president of the University of Aruba and the founding Dean of the new Bachelor and Master programs in International Tourism and International Business at the University of Aruba. Previous to his current position as Dean of Hospitality & Tourism Management Studies at the University of Aruba, he was Professor of Strategic Management, and Director of Research & Development at the Institute for Technology & Innovation in Europe.

His portfolio spans over fifteen years as international business researcher and strategic advisor for different multinationals and tourism-related destinations, and includes over seventy publications in international academic and business press. Dr. Peterson has worked across several continents and at least forty different cultures. He has researched, consulted, and written on topics ranging from management to marketing, productivity to personality, strategy to sustainability, and the pathologies of politics.

Dr. Peterson is a ’specialized generalist’ in the area of designing and developing high-performance systems at both micro and macro levels. His current work focuses on strategic governance and sustainable competitiveness of business enterprises and (tourism-intense) island economies.

He is actively involved in several international and national (tourism-related) committees, the YMCA, UNWTO, UNESCO, and several other community-based initiatives. He serves as the chairman for the Aruban Tourism Intelligence committee and is vice-president of the National Commission for Sustainable Aruban Tourism. In his free time, he can be found enjoying the wonders of nature, in the water and on land, from swimming, to biking, hiking and running, and ideally in combination in (off-road) triathlons

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CARIBBEAN WEEK IN NEW YORK

March 3rd, 2009

MONDAY, JUNE 8 TO FRIDAY, JUNE 12, 2009

Caribbean Week in New York is a celebration of the sights, sounds, colors, culture and unique vacation attributes of the Caribbean. Tourism Officials, the media, artists, performers, celebrity chefs, sponsors and strategic partners converge on New York for a week of Caribbean hospitality and vacation special offers. Arranged by the Caribbean Tourism Development Company, the Week combines business sessions and sponsored events with food, entertainment and a Caribbean wedding! The week culminates with the popular Governments of the Caribbean State Ball at the Plaza Hotel. Caribbean Week in New York typically attracts over 10,000 participants. In addition, extensive media coverage of the various events reaches local, national and international audiences in the millions.

The overall objectives of Caribbean Week in New York are:

• To provide a platform for the sale of Caribbean vacations;
• To create events that attract significant amounts of positive media attention for the Caribbean;
• To provide opportunities for all members to promote their individual products and services;
• To engage the Caribbean Diaspora;
• To generate revenue.

For more information please visit onecaribbean.org’s events calendar.

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HSMAI’s 2009 Hotel Sales Strategy Conference – March 31, 2009

February 10th, 2009

10:00 AM – 6:00 PM
Swissôtel Chicago | Chicago, IL

If you or your staff members are planning to attend Affordable Meetings® Mid-America in Chicago – or are looking for an outstanding educational program targeted specifically to hotel sales and marketing staff – you’ll want to give strong consideration to attending this conference. Top-notch speakers and a collection of impressive sessions make this a must-attend program, and a great way to maximize your time while in Chicago.

Designed specifically for hotel sales professionals, HSMAI’s 2009 Hotel Sales Strategy Conference is a can’t-miss conference that will help you  Find New Business, Stand Out from the Crowd &
Navigate the Road to Recovery.  Industry thought leaders will address essential issues including:
 Optimizing sales deployment, utilizing market share results to drive sales strategy, and learning how to choose between competing sales initiatives
 Improving budgeting accuracy and your competitive sales advantage through an innovative  town hall session with Smith Travel Research  
 Driving online reservations through Internet marketing, whether you’re part of a major brand or an independent property

You’ll also hear directly from customers who will share their strategic thoughts on developments in each of their sectors; learn how to utilize personal branding to make you and your sales team indispensable to your company and clients; and participate in an executive leadership module presented by Henry Givray, chairman and CEO of SmithBucklin Corporation. 
 
The full conference agenda and session overviews can be found at www.hdosm.org, along with information regarding registration and conference sponsorship.

Companies who exhibit at HSMAI’s Affordable Meetings® will receive a special registration rate for the 2009 Hotel Sales Strategy Conference: 25% off of the early member registration rate, a discounted rate of $295 per person.  For non-exhibitors, early registration (through 3/18/09) for the conference is $395 for HSMAI members and $570 for non-members, which includes one year of membership.  All conference registrants will also receive the results of a new survey of best practices for providing added value to customers in order to maintain rates, as well as a complimentary registration to any HSMAI University webinar held in the second quarter of 2009.  For more information, contact HSMAI vice president Juli Jones at jjones@hsmai.org or at (703) 506-3280.

Make the most of your travel time to Affordable Meetings® Mid-America and come in a day early for this impressive program.  Both events are indispensable parts of your future strategic planning.  For information about exhibiting opportunities at Affordable Meetings®, visit www.affordablemeetings.com.

HSMAI’s Hotel Sales Strategy Conference is organized by HSMAI and HSMAI’s Hotel Director of Sales & Marketing Special Interest Group (HDOSM-SIG) Advisory Board.  Full details at www.hdosm.org.

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Chapter event ‘Using Technology to Save Time’ well attended!

January 29th, 2009

Last Tuesday January 28, we organized an event with subject “ Time Management” with the support of the Floris Suite Hotel.

Opening speaker Mr. Lionel Anthony, managing director LA Consultancy started off with information on how to use time effectively giving tips to the participants touching upon the subject of time management without the use of technology to achieve their goals.
Mrs. Monique Raphaela-Boezen and Mr. Ricardo Lochan of Stimul – IT continued elaborating on the subject using examples of technologies that can support time management. Surprising tips came up that participants were able to note to improve their effective performance as well as have some time to use for quality time in higher priorities.

The main goal of this event was helping the professionals in and outside of our hospitality and tourism industry in Curacao to know how to better use their time in order to get closer to achieving the goals they have sent for themselves in 2009. Presentations of this events are available on www.hsmaicuracao.org/02.html

Using Technology to Save Time 1
Mr. Lionel Anthony’s presentation.

Using Technology to Save Time 2
LTR: Richardo Lochan (Stimul-IT), Steven Damiana (HSMAI Curacao), Monique Raphaela (Stimul-IT), Lionel Anthony (LAConsult)

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Chapter members ‘Walk for the Roses’

January 26th, 2009

On January 25, some Chapter membes participated in the ‘Walk for the Roses’.
The Ride, Swim, & Walk for the Roses event is generally organized for two reasons:

1. to collect funds in order to assist the Princess Wilhelmina Foundation in their efforts to help combat cancer and
2. to help promote the thought that cancer not always translates to the end.

Ride for the Roses 2009

‘Cancer is curable’ it’s not a myth; it’s a reality in many cases.
During the events of The RIDE, The SWIM, & The WALK for the Roses the topic that will be most focused on is survival. Surviving this terrible disease is possible!

This year marked the fifth time that the Ride for the Roses Events was organized and the way the community has been sustaining these events en mass is an extremely positive sign.
Every year the event has shown a substantial growth. Not only in the amount of participants, but also in the amount of funds collected and in the awareness of the public with regards to the importance of early detection of cancer. Prevention has almost become the magic word. The Princess Wilhelmina Foundation puts all its efforts – coincidentally, this year they celebrate their 60th anniversary – into prevention. With the funds collected by The Ride for the Roses Events, PWF will be able to accomplish even more..

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Vacancies at Academy Hotel Curacao

June 20th, 2008

The Academy Hotel Curacao is scheduled to open in October 2008 and is looking to fill two vacancies before that time. These vacancies are:

Restaurant supervisor / instructor
Will be in charge of the daily restaurant, bar and banquet operations of the Academy Hotel, coaching and instructing students to achieve service excellence, and responsible for purchasing, beverage costing and financial reports.

Kitchen supervisor/ instructor
Will be in charge of the daily kitchen operations of the Academy hotel, coaching and instructing students and responsible for purchasing, menu’s, costing, HACCP and financial reports.

Download the full job descriptions Here

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Michael Tchong event successful

June 2nd, 2008

Hospitality Sales & Marketing Association (HSMAI*) Curacao  hosted a very succesful event, which featured Trend Analyzer’ Michael Tchong on May 29 2008.

Michael Tchong (USA) has enlightened audiences throughout the world with his humorous, but always pointed, analysis of the hundreds of trends he tracks in more than 14 categories, ranging from automotive to lifestyle to food to marketing to technology to travel to wellness and much more.

Michael Tchong took the attendees in the auditorium of the Central Bank of the Netherlands Antilles on a breathtaking tour of the consumer landscape, all the while contextualizing a host of trends that a casual observer might miss.
The presentation was of great value not only for sales and marketing professionals, who showed up en masse but for everyone in charge of innovation and strategy for his/her organization.

The presentation was very well attended by a broad representation of local business owners and employees, including accommodations, consultants, the financial sector, law offices and tourism related companies.

HSMAI Curacao thanks the organizations that supported this event namely: Central Bank of the Netherlands Antilles, Breezes Curacao, Dragonfly Media, Explore Curacao, Thrifty Car Rental and The Wine Factory.
HSMAI will continue to organize similar events all through 2008. For updates please visit www.hsmaicuracao.org or become a member.

More info about HSMAI Curacao: www.hsmaicuracao.org
More info about Michael Tchong: www.ubercool.com

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Vacancy at Dragonfly Media

April 13th, 2008

Dragonfly Media (HSMAI member and strategic partner of HSMAI Curacao) is looking for a content editor for a large tourism website. If you’re good at writing English copy and have a good ‘feel’ for the tourism and hospitality industry you should check out their job posting.

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